LAST UPDATED: 13 MAY 2026
Privacy Policy
At I C Sports, we are committed to protecting and respecting your privacy. This policy explains who we are, what information we collect, and how we use it to provide you with the best sporting gear and services in accordance with UK law.
Who We Are
I C Sports is an independent, family-owned sports retailer based at 34 Church Street, Cromer, Norfolk, NR27 9ES, UK. We are the data controller responsible for your personal data processed through our physical shop and online store.
What Data We Collect
- Account Details: Name, email address, and communication preferences.
- Order Info: Delivery address, billing address, and purchase history.
- Payment Details: Handled by secure third-party providers; we do not store full card information.
- Website Usage: IP address, browser type, and interactions with our site.
- Cookies: Tracking files used to improve site performance and remember your preferences.
How and Why We Use Your Data
We process your data to fulfill orders, manage your account, improve our website, and ensure secure transactions. Under UK GDPR, our legal bases include contract necessity, legal obligation, and legitimate interests. Marketing messages are only sent with your explicit consent.
Sharing Your Data
We share data with trusted partners including payment providers, delivery partners, and IT service providers. We do not sell your personal data. Any international transfers are conducted with strict legal safeguards according to UK law.
Data Retention
We keep your personal data only as long as necessary, typically for up to six years following a purchase to comply with UK financial and tax regulations.
Your Rights
- Access: Request a copy of the data we hold.
- Correction: Fix inaccurate or incomplete information.
- Deletion: Request erasure in certain circumstances.
- Restriction: Limit how we process your data.
- Objection: Object to processing for direct marketing.
- Complaints: Lodge a complaint with the ICO (www.ico.org.uk).
Cookies and Tracking
We use cookies to enhance site functionality and analyze traffic. You can manage your preferences through our cookie banner or your browser's settings.
Contact Us
If you have questions about our practices, please contact us:
Email: info@icsports.co.uk
Phone: 01263 515888
Address: 34 Church Street, Cromer, Norfolk, NR27 9ES.
We may update this notice from time to time. Significant changes will be posted here with an updated revision date.